My content shows a 404 error
SecuPress can hide a page, a post, or any other content when its author is flagged in the accounts list. The content is not deleted: it returns a 404 for as long as that account stays flagged.
If you see the SecuPress banner on that page, or if content you know is missing, follow these steps.
- Open Users in the WordPress admin.
- Open the Fake Users tab.
- Look at how many pieces of content each row has. An account with some is the author of the hidden content. That is the content visitors get as a 404.
- If that account should stay on the site, click Fix this account.
What happens when you click “Fix this account”
An email is sent to the person who clicked. The link works for 15 minutes, and you must be logged in as that same account to open it. Until that time is over, the row shows “Fix mail already sent” instead of the link.
SecuPress then fixes everything it can on its own. If a choice is still required (username or email address), a page suggests a value: confirm it, or type another one. SecuPress checks the account again so it does not stay blocked for a different reason.
Once the account is fixed, its content is public again. The red Delete this account link, to the left of Confirm, opens the WordPress screen that asks what to do with the content: delete it, or give it to someone else.